Policies

Children: Children over the age of 12 are welcome. We cannot accommodate younger guests at the Inn. They are welcome at New Harbor House.

Pets: We do not allow animals at the Inn or House.

Deposit: A deposit of 50% of the total charge is taken when making your reservation for the. This deposit is refundable provided you cancel at least 14 days before your arrival.

Cancellations must be made at least 14 days prior to your arrival date in order to receive a refund of your deposit. After the 14 days you will be charged for your entire stay unless we can re-rent the room for you.  Group rentals of 3 or more rooms are subject to a 30-day cancellation policy. (We have a very short season and turn many guests away. We cannot risk having  rooms empty due to last minute cancellations. Thank you for understanding.)

Changes to your reservation must be made at least 14 days prior to your arrival date otherwise it will be considered a cancellation and will be subject to the above policy. There is no fee to change your reservation one time.  Additional changes will result in a $25 processing fee. Group rentals of 3 or more rooms may make changes up to 30 days before arrival.

Bad Weather Policy: Your reservation is subject to the above cancellation policy unless air service and ferry service from ALL PORTS is canceled  due to inclement weather. Note that the New London ferry may cancel service while the boats from Point Judith, RI continue to run. This does not happen very often.

Check-In is 3-6pm: Upon check-in, the balance of the reservation is required. We accept all major credit cards and cash. If you would like to waive the 3.5% credit card fee, please bring a bank check, money order or cash for you FULL room charge and tax upon arrival. The fee will be voided and your deposit will be refunded. Luggage may be left at the Inn if you arrive earlier than 3:00pm. Please contact us for an early or late arrival so we can do our best to accommodate you. We offer virtual check-in and keyless entry for your convenience. Please call 401-466-5758.

Check-Out is 10:30am: Late check-outs will be subjected to a minimum $50 charge. Upon checking out, please notify the front desk. Luggage may be left at the inn if you have a later departure time.

Additional Policies: All room rates are based on double occupancy and include breakfast. There is a $50 nightly charge per additional guest.